Privacy Policy
Last updated
This policy explains how Ekogenie handles personal information associated with this website and enquiries sent to our team.
Information you provide
If you contact us, we receive the information you choose to share, such as your name, email address, company, interests and message. The website’s contact form prepares a message in your email application; it does not submit the form to an Ekogenie database. We receive that information when you send the email.
Website and technical information
Our hosting provider, Vercel, may process technical information such as IP addresses, request times, browser information and security logs to deliver and protect the website. Fonts are loaded from Google Fonts, which receives requests from your browser. The public website currently has no account registration, audio recording or upload feature, and no advertising or analytics tracker has been added to the site.
How information is used
We use enquiry information to respond, discuss potential projects and manage the resulting business correspondence. Technical information supports website delivery, troubleshooting and security. If a future service involves additional personal information, its handling will be described in the applicable service agreement or privacy notice.
Sharing and international processing
Hosting and email providers process information needed to deliver their services. Information may be processed outside your country, depending on those providers’ infrastructure. We do not sell enquiry information. Information may also be disclosed where required by law or necessary to address fraud, security incidents or legal claims.
Retention and security
Enquiry correspondence is retained as needed to respond and manage the relationship, and for applicable legal or recordkeeping obligations. We use reasonable safeguards to protect it. No internet transmission or storage system can be guaranteed completely secure. Please do not include passwords, payment-card details, medical records or other sensitive information in an initial enquiry.
Your choices and requests
You can contact us to request access, correction or deletion of information you have provided, or to raise a privacy concern. Requests are handled subject to applicable law and any legitimate retention obligations. Your email provider and browser have their own privacy settings and policies.
Changes and contact
We may update this policy as the website or our practices change. The date above identifies the latest update. Send privacy questions or requests to munachi@ekogenie.com.
